Please consider using the UMC Virtual Visit service on your smartphone, tablet or computer to connect with a UMC provider and receive specific care recommendations. Information about COVID-19 is rapidly changing. For the most up-to-date news and travel advisories, visit Texas Department of State Health Services and Centers for Disease Control.

A new respiratory virus called the 2019 Novel Coronavirus, or COVID-19 is making headlines for causing an outbreak of respiratory illness throughout the world. The outbreak began in Wuhan, Hubei Province, China and quickly spread internationally – including to the United States. Thousands of people have become sick and public health officials are keeping a close watch on how the virus is spreading.

UMC is also watching the situation. Out of an abundance of caution we’re prepared to support our communities should the situation worsen and we’ll continue to provide updates as new information becomes available.

If you have questions regarding COVID-19 please call the UMC COVID-19 Screening Hotline at 806.761.0111.

COVID-19 Drive-Up Screening Monday - Friday 8AM to 6PM, and Saturday & Sunday 1PM to 5PM

Here’s what you need to know about coronavirus (COVID-19):

  • What is a coronavirus?

    Coronaviruses are a large family of viruses that are actually common throughout the world and can cause respiratory illness in people and animals. There are several known coronaviruses that infect people and usually only cause mild respiratory disease, such as the common cold. However, at least two previously identified coronaviruses have caused severe illness — Severe Acute Respiratory Syndrome (SARS) coronavirus and Middle East Respiratory Syndrome (MERS) coronavirus. 

  • What's different about coronavirus (COVID-19)?

    While coronaviruses are common, coronavirus (COVID-19) is a new strain of coronavirus that had previously not been identified in humans. The key features of COVID-19 are respiratory symptoms with a fever and cough. Like all new infections, understanding COVID-19 is important and changes rapidly. The CDC is proactively monitoring the virus and taking measures like providing guidance for health care workers and issuing travel recommendations.

  • How are coronaviruses spread?

    An investigation of the COVID-19 is still ongoing but other human coronaviruses are spread through person-to-person contact. Similar to cold and flu, a person becomes sick through close contact with an infected person. The virus is spread through respiratory droplets produced by an infected person through coughing and sneezing or by touching surfaces with the virus on them. 

  • What are the signs and symptoms of coronaviruses?

    In confirmed cases of COVID-19 infections, symptoms include fever, cough, and shortness of breath and the severity has ranged from mild to people being severely ill. Currently, if you haven’t traveled to an infected region as defined by the CDC or been in close contact with someone known to have the virus, your risk is very low.

    In other coronaviruses, common signs of infection include:

    • runny nose
    • headache
    • cough
    • sore throat
    • fever
    • a general feeling of being unwell
  • How can I protect myself from coronaviruses?

    The best way to protect yourself from contracting coronaviruses is by using the same daily habits that help prevent the spread of many viruses, including the common cold and the flu. To help prevent the spread of disease always:

    • Avoid close contact with people who are sick.
    • Wash your hands with soap and water frequently. Wash with soap and warm water for 15 seconds. If soap and water aren't available, use an alcohol-based hand rub.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Stay home when you’re sick (and keep sick children home from school).
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.
    • Clean and disinfect frequently touched objects and surfaces.
  • What do I do if I'm sick and think I've been exposed to coronavirus (COVID-19)?

    It’s important to remember if you haven’t traveled to an infected region as defined by the CDC or been in close contact with someone known to have the virus, your risk of contracting COVID-19 is very low. However, the CDC recommends if you’ve traveled to an infected region within the last 14 days or were in close contact with someone confirmed to have the infection and begin to feel sick with fever, cough, or shortness of breath, seek medical care. Call your primary care provider before going to a healthcare facility and let them know about your travel and symptoms to limit potential exposure to others and avoid spreading the virus.

    If you don't meet the CDC's criteria for COVID-19 but are still concerned or have questions, you can speak directly with a provider through UMC Virtual Visits to receive specific care recommendations. 

    Information about COVID-19 is rapidly changing. For the most up-to-date news and travel advisories, visit the Centers for Disease Control’s website.

  • Additional resources about coronavirus (COVID-19) and other coronaviruses?
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