Zero Heroes - May 2020

HRO

As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high risk environments, we aim for ZERO preventable harm. 

We are so proud to have multiple units making huge strides in achieving HRO! 

These units operated with Zero harm in the nurse-sensitive indicators in the Fourth Quarter (October-December): 

Zero Falls with injury:

  • Ambulatory Infusion
  • BICU
  • UMC Cancer Center
  • Cath Lab
  • CVICU
  • UMC Emergency Center
  • Endoscopy
  • MICU
  • Neuro ICU
  • NICU
  • Outpatient Surgery
  • PACU
  • Pediatrics
  • PICU
  • STAR
  • TSICU

Zero HAPI (Hospital-Acquired Pressure Injury):

  • 3 East
  • 3 West
  • Cardiac ICCU
  • GT/SCU
  • MS ICCU
  • NICU
  • Pediatrics
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • Cardiac ICCU
  • CVICU
  • GT/SCU
  • MICU
  • MS ICCU
  • Neuro ICU
  • NICU
  • Pediatrics
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 West
  • 4 West
  • BICU
  • Cardiac ICCU
  • GT/SCU
  • MS ICCU
  • Neuro ICU
  • NICU
  • Pediatrics
  • PICU
  • TSICU

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • Operating Room

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 4 West
  • Cardiac ICCU
  • CVICU
  • GT/SCU
  • MICU
  • Pediatrics
  • PICU

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • Operating Room

These units operated ONE YEAR with Zero preventative harm in the nurse sensitive indicators:

Zero Falls with injury:

  • Outpatient Surgery

Zero HAPI (Hospital-Acquired Pressure Injury):

  • NICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • Cardiac ICCU
  • Pediatrics
  • PICU

Zero Surgical Errors:

  • Operating Room

These units are continuing at Zero preventative harm for 5-7 quarters (a year or more) in the nurse sensitive indicators:

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 West
  • GT/SCU
  • NICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 West
  • 4 West
  • Neuro ICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • PICU

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

These units are continuing at Zero preventative harm for eight quarters (about two years) or longer in the nurse sensitive indicators:

Zero Falls with Injury:

  • Ambulatory Infusion
  • Cath Lab
  • NICU
  • PACU
  • STAR
  • TSICU

Zero HAPI (Hospital-Acquired Pressure Injury):

  • Pediatrics
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 4 West
  • Pediatrics
  • PICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 West
  • 4 West
  • Cardiac ICCU
  • GT/SCU
  • Pediatrics

These lists have grown with each new quarter, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.

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