Zero Heroes

HRO

As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high-risk environments, we aim for ZERO preventable harm.

We are so proud to have multiple units making huge strides in achieving HRO!

These units operated with Zero harm in the nurse-sensitive indicators in the Fourth Quarter (October- December):

Zero Falls with injury:

  • 3 West
  • 4 West
  • Ambulatory Infusion
  • BICU
  • Cath Lab
  • Endoscopy
  • MICU
  • Neuro ICU
  • NICU
  • Nursing Radiology
  • Outpatient Surgery
  • PACU
  • PICU
  • STAR

Zero HAPI (Hospital-Acquired Pressure Injury):

  • 3 East
  • 4 West
  • BICU
  • MS ICCU
  • Pedi
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • BICU
  • Cardiac ICCU
  • CVICU
  • GT/SCU
  • MS ICCU
  • Pediatrics
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • CICCU
  • GT/SCU
  • Neuro ICU
  • NICU
  • Pediatrics
  • PICU
  • TSICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • BICU
  • Cardiac ICCU
  • MS ICCU
  • Pediatrics

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • OR

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • OR

These units operated ONE YEAR with Zero preventative harm in the nurse sensitive indicators:

Zero Falls with injury:

  • Neuro ICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • TSICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • Cardiac ICCU
  • CVICU

These units are continuing at Zero preventative harm for 5-7 quarters (a year or more) in the nurse sensitive indicators:

Zero Falls with injury:

  • BICU
  • Endoscopy
  • MICU
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 4 East

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • GT/SCU
  • NICU
  • Pediatrics

Zero Surgical Errors:

  • OR

These units are continuing at Zero preventative harm for 8-11 quarters (2 years or longer) in the nurse sensitive indicators:

Zero Falls with injury:

  • Outpatient Surgery

Zero HAPI (Hospital-Acquired Pressure Injury):

  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 West
  • GT/SCU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 West
  • Neuro ICU
  • PICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • Cardiac ICCU
  • Zero Patient Burns
  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • Zero Surgical Errors
  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

These units are continuing at Zero preventative harm for 12 quarters (3 years) or longer in the nurse sensitive indicators:

  • Zero Falls with Injury
  • Ambulatory Infusion
  • Cath Lab
  • NICU
  • PACU
  • STAR

Zero HAPI (Hospital-Acquired Pressure Injury):

  • Pediatrics

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 West
  • 4 West
  • Pedi

Zero MDRPI (Medical Device Related Pressure Injury):

  • 4 West
  • Pediatrics
  • PICU

These lists have grown with each new quarter, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.

HRO-Card-1

HRO-Card-2

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