Zero Heroes

Zero Heroes

As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high-risk environments, we aim for ZERO preventable harm.

We are so proud to have multiple units making huge strides in achieving HRO!

These units operated with Zero harm in the nurse-sensitive indicators in the First Quarter (January-March 2021):

Zero Falls with injury:

  • 3 West
  • 4 West
  • 5 West Observation Unit
  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • CVICU
  • Endoscopy
  • FCU
  • MICU
  • NICU
  • Nursing Radiology
  • Outpatient Surgery
  • PACU
  • Pediatrics
  • PICU
  • STAR
  • TSICU

Zero HAPI (Hospital-Acquired Pressure Injury):

  • 4 West

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • 4 East
  • 4 West
  • BICU
  • CVICU
  • GT/SCU
  • MS ICCU
  • Pediatrics

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • 3 West
  • 4 East
  • BICU
  • CICCU
  • CVICU
  • GT/SCU
  • MS ICCU
  • MICU
  • NICU
  • PICU
  • TSICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 4 East
  • 4 West
  • BICU
  • CICCU
  • GT/SCU
  • Neuro ICU
  • Pediatrics
  • PICU
  • TSICU

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology
  • Operating Room

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

These units operated ONE YEAR with Zero preventative harm in the nurse sensitive indicators:

Zero Falls with injury:

  • 5 West- Observation Unit

Zero MDRPI (Medical Device Related Pressure Injury):

  • CVICU
  • HAPI (Hospital-Acquired Pressure Injury):
  • 4 West

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 4 East

These units are continuing at Zero preventative harm for 5-7 quarters (a year or more) in the nurse sensitive indicators:

Zero Falls with injury:

  • Endoscopy
  • MICU
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • 4 East

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • GT/SCU
  • NICU
  • TSICU

These units are continuing at Zero preventative harm for 8-11 quarters (2 years or longer) in the nurse sensitive indicators:

Zero Falls with injury:

  • Outpatient Surgery

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 West
  • PICU

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Radiology

These units are continuing at Zero preventative harm for 12 quarters (3 years) or longer in the nurse sensitive indicators:

Falls with Injury:

  • Ambulatory Infusion
  • Cath Lab
  • NICU
  • PACU
  • STAR

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 4 West
  • CICCU
  • Pediatrics

Zero MDRPI (Medical Device Related Pressure Injury):

  • 4 West
  • GTU/SCU
  • Pediatrics

These lists have grown with each new quarter, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.

HRO-Card-1

HRO-Card-2

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