Thank you, ladies and gentlemen for healing, serving and leading our community throughout 2020. Your passion, amid constant challenges, is evident to all. In the words of one of our young patients: y’all have inspired me to help people in life.
We have much to celebrate in 2021 – especially your strong resolve to serve each other and our patients. That has never wavered. On Friday, December 17th, Retention Bonuses will be distributed at our Christmas Party. And this year, we will ensure every full-time employee receives at least $500.00. No other hospital I know of provides a retention bonus to all employees. But then, Service is our Passion is unique to UMC – it is alive and well because of you – and it propels our organization forward to heal, serve and lead our community.
Your skill and compassion ranked UMC nationally in the top 10% for patient experience. UMC was voted Best Hospital & Best ER by the Lubbock AJ and Best Health System by Best of the West, KCBD. Our patients feel cared for, and confident in you.
Achievements – Level 4 Maternal / Fetal Designation, Re-verification of our Regional Burn Center, Certification as a Breast Center of Excellence, and for UMC EMS, GOLD Level of Pediatric Care Readiness. In & out of COVID, safety remains our priority.
Our mission of charity & education marches forward because of financial strength. This year, UMC invested in you. A special Gratitude Bonus, time and a half for holiday pay, an additional 8 hours of PTO (1-1-22), and Rx Perks has provided significant savings ($30,000 in October alone) to employees for out-of-pocket pharmaceutical costs.
For over a decade, Best Companies Group and the Texas Association of Business (formerly Texas Monthly) has named UMC & UMCP Best Companies to Work for in Texas. And IT was named Most Wired, again. The best part: Team UMC managed up their peers over 29,000 times in 2021! Teamwork was evident and valued.
New to UMC – GI & Outpatient Services center, Pediatric EC, a beautiful kitchen, and the region’s first 24/7 Urgent Care Center. We grow because patients trust UMC – and trust grows because you show that our brand promise – Our Passion is You – is the real deal.
Wishing you and your family a blessed holiday season. We remain Firm not Fearful.
With much gratitude,