Zero Heroes

As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high-risk environments, we aim for ZERO preventable harm.

We are so proud to have multiple units making huge strides in achieving HRO!

These units operated with Zero harm in the nurse-sensitive indicators in the Third Quarter (July-September 2021):

Zero Falls with Injury:

  • 3 West
  • 5 West OBS
  • Ambulatory Infusion
  • Cath Lab
  • UMC Cancer Center
  • Endoscopy
  • FCU
  • MICU
  • Neuro ICU
  • NICU
  • Nursing Rad
  • Outpatient GI
  • OPS
  • PACU
  • PICU
  • STAR

HAPI (Hospital-Acquired Pressure Injury):

  • 3 East
  • NICU
  • Pedi
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East
  • 3 West
  • GT/SCU
  • NICU
  • Pedi
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • 3 West
  • 4 West
  • BICU
  • CICCU
  • CVICU
  • GTU/SCU
  • MS ICCU
  • NICU
  • TSICU

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Rad
  • OR
  • Outpatient GI

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • CCICU
  • GT/SCU
  • MSICCU
  • Pedi
  • PICU

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Rad
  • OR
  • Outpatient GI

These units operated ONE YEAR with Zero preventative harm in the nurse sensitive indicators:

Zero Falls with Injury:

  • Neuro ICU
  • Outpatient GI

HAPI (Hospital-Acquired Pressure Injury):

  • NICU
  • Pedi
  • PICU

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 West
  • NICU
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • BICU
  • CVICU
  • MS ICCU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 West
  • GT/SCU
  • PICU

Zero Patient Burns:

  • OR
  • Outpatient GI

Zero Surgical Errors:

  • OR
  • Outpatient GI

These units are continuing at Zero preventative harm for 5-7 quarters (a year or more) in the nurse sensitive indicators:

Zero Falls with Injury:

  • Nursing Radiology

Zero MDRPI (Medical Device Related Pressure Injury):

  • 3 East

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • CICCU
  • GT/SCU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 4 East

These units are continuing at Zero preventative harm for 8-11 quarters (2 years or longer) in the nurse sensitive indicators:

Zero Falls with Injury:

  • Endoscopy
  • MICU
  • OPS
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • NICU

These units are continuing at Zero preventative harm for 12 quarters (3 years) or longer in the nurse sensitive indicators:

Falls with Injury:

  • Ambulatory Infusion
  • Cath Lab
  • NICU
  • PACU
  • STAR

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 4 West
  • CICCU
  • Pedi

Zero MDRPI (Medical Device Related Pressure Injury):

  • GT/SCU
  • Pedi

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 West

Zero Patient Burns:

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Nursing Rad

Zero Surgical Errors:

  • Ambulatory Infusion
  • UMC Cancer Center
  • Cath Lab
  • Endoscopy
  • Nursing Rad

These lists have grown with each new quarter, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.

HRO-Card-1 
HRO-Card-2 
Best Companies to Work for in Texas 2021
HG Outstanding Patient Experience Award Image 2021
Women's choice award
Magnet Recognition Logo CMYK [png]