Print this Page Emergent Care Wait times at the UMC Emergency Center Services & Programs Level 1 Trauma Center Rehabilitation and Support Injury Prevention Community Outreach & Education Pediatric Trauma Child Abuse Resources Community Resources Burn Care Camp Amistad Resuscitation Rehabilitation Outreach Education Injury Prevention UMC EMS EMS Community Outreach Staff Accomplishments Continuing Medical Education EMS Quality Results 2021 Clinical Scorecard UMC EMS Response Times EMS Tools Awards & Accreditations Medical Priority Dispatch System (MPDS) What to Expect When You Call 911 AMBUS Specialized Medical Event Coverage Urgent Care Clinics Neonatal Intensive Care Unit (NICU) UMC Children's Emergency Center News, Events & Media News Locations & Contact Emergency Medicine Residency Fourth Quarter 2020 Key:Priority 1: Life-threatening or potentially life-threatening emergency responses Priority 1 Goal: respond to calls in 8 minutes and 59 seconds or less, 90% of the timePriority 2: Non-life threatening emergency responses Priority 2 Goal: respond to calls in 11 minutes and 59 seconds or less, 90% of the timePriority 3: Non-emergent responses Priority 3 Goal: respond to calls in 14 minutes and 59 seconds or less, 90% of the timePercent comply- This number is how often UMC EMS met our goal. View 2019 EMS Response Times here.