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Zero Heroes - February 2019

HRO
As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high risk environments, we aim for ZERO preventable harm.

We are so proud to have multiple units making huge strides in achieving HRO!

These units operated with ZERO harm in the nurse-sensitive indicators in the Fourth Quarter (October-December 2018):

Zero Falls with injury:

  • 3 West
  • BICU
  • CVICU
  • MICU
  • NICU
  • Pediatrics
  • PICU
  • TSICU
  • Ambulatory Infusion
  • Cardiac Outpatient Surgery
  • Cath Lab
  • Endoscopy
  • Interventional Radiology
  • PACU
  • STAR

Zero HAPI (Hospital-Acquired Pressure Injury):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • Cardiac ICCU
  • Pediatrics
  • PICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • 3 West
  • 4 West
  • Cardiac ICCU
  • GT/SCU
  • MS ICCU
  • Neuro ICU
  • Pediatrics
  • PICU
  • TSICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • BICU
  • Cardiac ICCU
  • GT/SCU
  • MICU
  • Pediatrics
  • PICU

Zero MDRPI (Medical Device-Related Pressure Injury)

  • 3 East
  • 3 West
  • 4 East
  • 4 West
  • BICU
  • Cardiac ICCU
  • GT/SCU
  • MS ICCU
  • NICU
  • Pediatrics
  • PICU

Zero Patient Burns

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Interventional Radiology
  • Operating Room
  • Southwest Cancer Center

Surgical Errors

  • Ambulatory Infusion
  • Cath Lab
  • Endoscopy
  • Interventional Radiology
  • Operating Room
  • Southwest Cancer Center

These units operated ONE YEAR with ZERO preventative harm in the nurse sensitive indicators:

Zero MDRPI (Medical Device-Related Pressure Injury)

  • 3 East
  • 4 West
  • PICU
  • Pediatrics

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • Cardiac ICCU

Falls with Injury

  • MICU
  • Ambulatory Infusion
  • Cath Lab
  • Cardiac Outpatient Surgery
  • Endoscopy
  • Interventional Radiology
  • PACU
  • STAR

These units are continuing at ZERO preventative harm for longer than four quarters (a year) in the nurse sensitive indicators:

Zero CLABSI (Central Line-Associated Bloodstream Infection):

  • 3 East
  • Pediatrics

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • 3 West
  • 4 East
  • 4 West

Falls with Injury

  • BICU
  • TSICU

These units are continuing at ZERO preventative harm for eight quarters (about two years) in the nurse sensitive indicators:

Zero HAPI (Hospital-Acquired Pressure Injury):

  • Pediatrics

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

  • Pediatrics

Falls with Injury

  • NICU
  • PICU

These lists have just grown over the last few quarters, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.

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