Lorenzo Hernandez

Employee of the Month | July 2023
Accounts Recovery

Spirit of Service | Our Passion is You
Lorenzo Hernandez

A pediatric social worker had been working for over two months, guiding a young patient’s mother in applying for disability for her child. During the application, there were several challenges, including language barriers and stringent processes required for approval. As a part of UMC’s Service
is Our Passion culture, Lorenzo intervened above and beyond expectations, alleviating barriers and assisting the patient’s mother side-by-side at the Disability Office, resulting in the eventual acceptance of the application and a lasting impression of UMC and its exceptional staff.

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