Volunteering at UMC

Together with medical staff, support staff, and leadership, volunteers play a critical role in our strong commitment to our patients, one that defines our culture: Service is our Passion.

We are grateful for those in our community who give their time and energy in support of our cause. Volunteers provide vital services to our patients and visitors that otherwise would not be available.

The objective of the Volunteer Services department is to: 

  • support UMC Health System through service to patients, visitors, and the community 
  • improve patient care with volunteers and donations by providing hospitality and amenities 
  • educate and prepare students for future healthcare careers 
  • provide a fulfilling experience for community members through meaningful volunteer service 
Volunteering - Woman Talking on the Phone

Why Volunteer at UMC

Volunteers decide to serve at UMC for many reasons, including serving and supporting patients during life’s most precious moments. Volunteers at UMC are able to both celebrate with those who are welcoming new life and comfort those facing challenging times. Among other opportunities to volunteer throughout the community, UMC stands out by providing a personalized and meaningful environment that invests in both the volunteer and the patient. Volunteering at UMC will provide the unique experience of serving patients who are recovering and healing, and serving families who are supporting and caring. Volunteers at UMC are an extension of our culture, and are essential to the fulfillment of our mission.

Volunteer Opportunities

There are a variety of opportunities for volunteers to get involved. People of all ages and backgrounds volunteer at UMC. Volunteers are divided into two subcategories dependent on their age and interests. Student Volunteer: 

Generally high school or collegiate age. UMC requires a minimum of a semester commitment from student volunteers. Various roles and opportunities available with limited patient contact, including Health Unit Coordinator, cancer center, pediatrics, trauma & burn office, pharmacy, and more. Community Volunteer: 

Generally adults from the community who can give 2-4 hours per week for 3-6 months or more. This category offers access to most volunteer opportunities including Information Desk, Couriers, Greeters, and Patient Advocacy, as well as specialty volunteer assignments such as Pet Therapy and Music Therapy. This category includes access to join the UMC Auxiliary – a non-profit group whose mission is to further support the UMC Health System through fundraising, community awareness, and other service. Auxiliary members have the opportunity to join the Auxiliary Board after 1 year of service. Placement available through the Department of Volunteer Services. 

Hospital Elder Life Program (HELP)

AGS CoCare: HELP (Hospital Elder Life Program) is a structured care program for hospitalized older adults designed to PREVENT delirium and functional decline throughout hospitalization. HELP goals are to maintain physical and cognitive functioning by utilizing daily volunteer interventions directly at the bedside. This program gives volunteers a level of patient contact and responsibility unique among hospital programs. Work is of medium demand; walking, sitting, and standing most of the time while on duty. Occasional lifting of patients with assistance may be required. Adequate hand/eye coordination and fine motor skills are required. Talking and hearing are essential in communicating with patients and nursing personnel. **A minimum time commitment of one shift per week for one year or 150 hours of volunteer service with the program is required.

How to Apply

To be considered for a position as a volunteer at UMC Health System, please complete the online volunteer application by following this link:

Please also review the Volunteer FAQ’s and other important information here.

All volunteers undergo a background investigation. Please click here for the disclosures and your rights regarding the background investigation process at UMC.

Once your application has been submitted, you will receive confirmation and information about the next step in the application process. 


Application dates listed below are subject to change. Application may be disabled if maximum number of student volunteers has been reached. Please contact our office if questions.

  • Spring Volunteers
    • Application available: November 1 – January 20
  • Summer Volunteers
    • Application available: March 1 – May 20
  • Fall Volunteers
    • Application available: July 5 – August 30

Those interested in becoming a community volunteer may submit their application at any time. Please contact our office for more information.

For more information, contact the Volunteer Services office by e-mail at volunteerservices@umchealthsystem.com or by phone at 806.775.8238. We look forward to serving alongside you

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