My twin brother and I were helping a UMC NICU patient and their parents by replacing electrical outlets. When we faced a problem and needed parts, UMC Electrician Rusty from Idalou came to our rescue. He went to Home Depot in Lubbock, got the necessary parts, and returned to help us, even though he had other plans. Rusty’s kindness and dedication truly reflect UMC’s motto, “Service is Our Passion.” We are incredibly grateful for his help!