Patients & Visitors Patient Portal

Your Health – Right When You Need It

UMC now utilizes MyChart to give you even more convenient access to your health information and care team. Through MyChart, you can view test results, manage appointments, pay your bill, request prescription refills, and communicate directly with your providers, all from your computer or mobile device.

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UMC + Texas Tech Physicians
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Don’t have an account? SIGN UP

MyChart is available now with limited access – new features available in the coming weeks.  

February 2 – Sign Up for a MyChart account and see your upcoming appointments (view only)
February 14 – Appointment notifications and eCheck-In is available 
February 21 – Full access to MyChart features 

Manage appointments, message providers, pay your bill, refill prescriptions, and more.

MyTeamCare
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Access to MyTeamCare will remain available while we transition to MyChart in the coming weeks. 

February 2 – Continue using MyTeamCare to manage appointments, message your provider and refill prescriptions. 
February 21 – MyTeamCare will become read-only 

All online patient activities will need to be done through MyChart. Account access and history will be available through December 31st.

MyChart Perks

  • Pay Your Bill – Review account balances and securely pay online.
  • Manage Appointments – Schedule, reschedule, or cancel appointments. View past and upcoming appointments.
  • Request Prescription Refills – Review, refill, and request your prescriptions.
  • Find a Doctor – Many of our providers and specialists are available to schedule through MyChart or Find a Doctor.
  • Access Medical History – Review test results, immunizations, visit summaries, and next steps.
  • Message your Doctor – Get answers to your medical questions by securely chat with your medical team.

FAQs

View commonly asked questions below or visit the full list of MyChart FAQs here.

  • What is MyChart?

    MyChart offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health. With MyChart, you can:

    Schedule medical appointments.
    View your health information, including medications, allergies, test results, and more.
    Request medication refills.
    Access resources for trusted health information.
    Message your care team.

    For more information about MyChart, check out https://www.mychart.com/features.

  • How do I sign up?

    There are several different methods of MyChart signup that might be used by different departments across your healthcare organization:

    • Clinic staff might sign you up directly while you’re at the front desk or in the exam room.
    • You might receive a MyChart activation code on your After Visit Summary or on a billing statement.
    • You might receive a text message or email with an activation code when you come in for a visit.
    • You might be able to use self-signup online to create a MyChart account by matching your information against what is on file in your medical record or with third-party identity verification.
  • I already have an existing MyChart Account, how do I link accounts?

    If you’ve been seen at another healthcare organization, you might be able to view information from that medical record right in MyChart. You might have heard of this feature referred to as Happy Together. This includes information from other organizations, such as:

    Allergies
    Care team
    Health issues
    Medications
    Messages
    Test results
    Visits

    To view this information, you must link your account. Check out our video tutorial on how to do this.

  • Can I view a family member’s medical record in MyChart?

    Yes, you can. MyChart proxy access allows you to access the medical records of your family members and others you care for, with their permission. You must be at least 18 years old to have proxy access to another person’s medical record.

    You might also want to grant a family member or friend access to your medical records when you need assistance managing your appointments and other medical needs. To give someone access to your medical record, grant access via a proxy invite through the Friends and Family Access page in MyChart.

  • What will happen to my access with MyTeamCare?

    Starting February 21st, MyTeamCare will be “Read Only”. Patient tests, visits, etc. Will be transferred to MyChart. Results may not populate until after the first visit.

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