Zero Heroes - November 2019

As most of you know, UMC has a goal of being a High Reliability Organization (HRO). This means, although we operate in high risk environments, we aim for ZERO preventable harm. 

We are so proud to have multiple units making huge strides in achieving HRO! 

These units operated with Zero harm in the nurse-sensitive indicators in the Third Quarter (July-September): 

Zero HAPI (Hospital-Acquired Pressure Injury):

• 3 East
• 3 West
• 4 West
• GT/SCU
• MS ICCU
• NICU
• Pediatrics
• PICU

Zero MDRPI (Medical Device Related Pressure Injury):

• 3 East
• 3 West
• 4 West
• GT/SCU
• MS ICCU
• NICU
• Pediatrics
• PICU

Zero Falls with injury:

• 5 West Obs
• Ambulatory Infusion
• BICU
• Cath Lab
• CVICU
• EC
• Endoscopy
• FCU
• MS ICCU
• Nursing Radiology
• NICU
• Outpatient Surgery
• PACU
• Pediatrics
• PICU
• STAR
• TSICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

• 3 East
• 3 West
• 4 West
• BICU
• Cardiac ICCU
• GT/SCU
• MICU
• MS ICCU
• Neuro ICU
• Pediatrics
• PICU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

• 3 East
• 3 West
• 4 East
• 4 West
• BICU
• Cardiac ICCU
• CVICU
• GT/SCU
• MICU
• Neuro ICU
• Pediatrics
• PICU
• TSICU

Zero Patient Burns:

• Ambulatory Infusion
• Cath Lab
• Endoscopy
• Nursing Radiology
• Operating Room

Zero Surgical Errors:

• Ambulatory Infusion
• Cath Lab
• Endoscopy
• Nursing Radiology
• Operating Room
• UMC Cancer Center

These units operated ONE YEAR with Zero preventative harm in the nurse sensitive indicators:

Zero MDRPI (Medical Device Related Pressure Injury):

• NICU

Zero CLABSI (Central Line-Associated Bloodstream Infection):

• 3 West
• 4 West

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

• 3 East

These units are continuing at Zero preventative harm for 5-7 quarters (a year or more) in the nurse sensitive indicators:

Zero HAPI:

• 3 West
• PICU

Zero MDRPI (Medical Device Related Pressure Injury):

• 3 East
• 3 West
• 4 West
• GT/SCU

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

• Cardiac ICCU
• GT/SCU
• PICU

Zero Falls with Injury:

• Ambulatory Infusion
• Cath Lab
• Nursing Radiology
• PACU
• STAR
• TSICU

Zero Patient Burns:

• Ambulatory Infusion
• Cath Lab
• Endoscopy
• Nursing Radiology

Zero Surgical Errors:

• Ambulatory Infusion
• UMC Cancer Center
• Cath Lab
• Endoscopy
• Nursing Radiology

These units are continuing at Zero preventative harm for eightquarters (about two years) or longer in the nurse sensitive indicators:

Zero HAPI (Hospital-Acquired Pressure Injury):

• Pediatrics

Zero CAUTI (Catheter-Associated Urinary Tract Infection):

• 3 West
• 4 East
• 4 West
• Pediatrics

Zero Falls with Injury:

• NICU

Zero MDRPI (Medical Device Related Pressure Injury):

• Pediatrics
• PICU

These lists have just grown with each new quarter, and for that we cannot thank you enough! We are so grateful for you and all you are doing to continue to provide the best in patient care and to help UMC become a Highly Reliable Organization.