Community Resources
UMC cares about our community. This page lists local resources that help keep children safe and support their families. You can find help with everything from child care to food. Every day, our caring team shows how Our Passion is You.
Texas Abuse/Neglect Hotline
Call this number to report: Abuse or neglect of a child, an older adult or a person with a disability, or someone taking advantage of them. A child-care center that does not meet the state’s basic rules.
Phone: 1.800.252.5400
Website: https://www.txabusehotline.org
Children’s Advocacy Center
Helps children ages 2 to 18 who have been sexually abused or badly hurt by physical abuse. Services include interviews by trained specialists, medical exams, counseling and follow-up care.
Phone: 806.740.0251
Website: www.safeplace4kids.org
CASA- Court Appointed Special Advocates
Trained volunteers who support children in foster care while their case goes through the courts.
Phone: 806.763.2272
Website: casaofthesouthplains.org
Foster Care and Adoption Information
Learn how to become a foster or adoptive parent through the Texas Department of Family and Protective Services (DFPS).
Phone: 1.800.233.3405
Child Care Information
Learn about help paying for child care in Texas.
Phone: 1.800.862.5252
Texas Youth Hotline
Young people and their families can talk with a trained peer counselor. Call about family fights, trouble with the law, skipping school, abuse, neglect or running away.
Phone: 1.800.989.6884
Office of Consumer Affairs Hotline
Ask a question or make a complaint about a current DFPS case.
Phone: 1.800.720.7777
Abuse in Mental Health/Intellectual Disability Facilities
Report abuse, neglect or someone taking advantage of a person in a mental health or intellectual disability facility.
Phone: 1.800.647.7418
Nurse Family Partnership-TTUHSC
Parenting classes for first-time moms during pregnancy. You must sign up by week 28 of your pregnancy.
Phone: 806.743.9673
Website: https://www.ttuhsc.edu/nursing/combest/nurse-family.aspx
Children’s Behavioral Health Clinic-UMC Children’s Hospital and TTU
UMC Medical Office Plaza 3502 9th Street, Suite 250 Lubbock, TX
Phone: 806.742.3074 or 806.775.9222
Website: umchealthsystem.com
UMC Children’s Hospital Emergency Department
In an emergency, call 911.
Parenting Cottage
Parenting classes from pregnancy until your child starts kindergarten. Also offers car seat safety classes and help with car seats.
Phone: 806.795.7552
Website: www.parentingcottage.org
Local Support Resources
| Assistance Programs: | ||
|---|---|---|
| General Assistance | co.lubbock.tx.us | 806.775.1605 |
| Atmos Energy Assistance | atmosenergy.com | 888.286.6700 |
| Catholic Charities | cclubbock.org/programs | 806.765.8475 |
| Neighborhood House | upbring.org | 806.741.0459 |
| Salvation Army | salvationarmyusa.org/ | 806.765.9434 |
| 211 Texas | 211texas.org/ | 2.1.1 or 1.877.541.7905 |
| Car Seats: | ||
|---|---|---|
| University Medical Center | umchealthsystem.com | 806.761.0660 |
| Parenting Cottage | parentingcottage.org | 806.795.7552 |
| Child Care, Early Head Start & Head Start: | ||
|---|---|---|
| Early Learning Centers | elclubbock.org | 806.765.9981 |
| Lubbock ISD Head Start | lubbockisd.org | 806.219.0340 |
| SPCAA | spcaa.org | 806.894.2207 |
| TTU Early Head Start | depts.ttu.edu/hs/hdfs | 806.795.2737 |
| Workforce Solutions (CCS) | workforcesouthplains.org | 806.744.3572 |
| YWCA of Lubbock | https://www.ywcalubbock.org/ | 806.993.9922 |
| Boys and Girls Club of Lubbock | lubbockbgc.org | 806.792.2880 |
| Guadalupe-Parkway Sommerville Centers | guadalupe-parkway.org | 806.763.3963 |
| Dental: | ||
|---|---|---|
| Community Health Center of Lubbock | chclubbock.org | 806.765.2611 |
| Baby Items: | ||
|---|---|---|
| Grand Expectations | umchealthsystem.com | 806.761.0611 |
| The Nest | 2424 50th St. Suite 302 | 806.743.6667 |
| The Baby Closet | highlandbaptist.org/missions | 806.795.6453 |
| Education & GED: | ||
|---|---|---|
| Catholic Charities (PEP) | cclubbock.org/programs/ | 806.765.8475 |
| Goodwill Industries | goodwillnwtexas.org | 806.744.8419 |
| Literacy Lubbock | literacylubbock.org | 806.775.3636 |
| Lubbock Dream Center | lubbockdreamcenter.org | 806.793.3336 |
| Workforce Solutions (Youth) | workforcesouthplains.org | 806.765.5038 |
| Employment: | ||
|---|---|---|
| Goodwill Industries | goodwillnwtexas.org | 806.744.8419 |
| Workforce Solutions | workforcesouthplains.org | 806.765.5038 |
| Food Pantries & Food Vouchers: | ||
|---|---|---|
| Catholic Charities | cclubbock.org/programs | 806.765.8475 |
| Lubbock Dream Center | lubbockdreamcenter.org | 806.793.3336 |
| Lubbock Impact | lubbockimpact.com | 806.799.4320 |
| Neighborhood House | upbring.org | 806.741.0459 |
| Salvation Army | salvationarmyusa.org | 806.765.9434 |
| South Plains Food Bank | spfb.org | 806.763.3003 |
| St. John’s UMC | stjohnslubbock.org | 806.762.0123 |
| The Blessing Center | greenlawn.org | 806.795.4377 |
| WIC | spcaa.org/health-service-WIC-program | 806.894.6104 |
| Food Stamps & Medicaid/CHIP: | ||
|---|---|---|
| Healthy Texas Women Program | healthytexaswomen.org | 877.541.7905 |
| Texas Health & Human Services | yourtexasbenefits.com | 806.744.7632 |
| Hospitals: | ||
|---|---|---|
| University Medical Center | umchealthsystem.com | 806.775.8200 |
| Housing: | ||
|---|---|---|
| Community Housing Resource Board | 806.763.3877 | |
| Family Promise of Lubbock | familypromiselubbock.org | 806.744.5035 |
| Lubbock Housing Authority | lubbockha.org | 806.762.1191 |
| Salvation Army | salvationarmytexas.org/lubbock/ | 806.765.9434 |
| Medical: | ||
|---|---|---|
| Community Health Center of Lubbock | chclubbock.org | 806.765.2611 |
| Combest Community Health Center | ttuhsc.edu/nursing/combest | 806.743.9355 |
| Lubbock Impact/TTUHSC Free Clinic | lubbockimpact.com | 806.799.4320 |
| Lubbock Children’s Health Clinics | 806.749.3803 or 806.749.3800 | |
| Upbring Health for Friends Clinic | upbring.org/health-for-friends-clinic/ | 806.741.0459 |
| Parenting Education & Pregnancy Classes: | ||
|---|---|---|
| Parenting Cottage | parentingcottage.org | 806.795.7552 |
| Salvation Army | Text 274448 |
| Mental Health: | ||
|---|---|---|
| Family Counseling Services | fcslubbock.org | 806.747.3488 |