Community Resources
As part of UMC Children’s Hospital’s commitment to our community, we provide several resources to protect children and empower their families. With programs ranging from child care to food assistance, UMC and its loving caregivers show, every day, how Our Passion is You.
Children Related Community Resources
Texas Abuse/Neglect Hotline
Use this number to report: Abuse, neglect, or exploitation of children, the elderly, or people with disabilities. Violations of minimum standards in a child-care operation.
Phone: 1.800.252.5400
Website: https://www.txabusehotline.org
Children’s Advocacy Center
Assists victims of sexual abuse and severe physical abuse ages 2-18 including forensic interviews and physical exams as well as counseling and other follow-up services.
Phone: 806.740.0251
Website: www.safeplace4kids.org
CASA- Court Appointed Special Advocates
Trained volunteers who support and assist children in foster care while their case is in the court system.
Phone: 806.763.2272
Website: casaofthesouthplains.org
Foster Care and Adoption Information
For information on becoming a foster or adoptive parent through DFPS.
Phone: 1.800.233.3405
Child Care Information
For information about assisted child-care in Texas.
Phone: 1.800.862.5252
Texas Youth Hotline
To provide peer counseling to youth and family members for family conflicts, delinquency, truancy, abuse and neglect, and running away.
Phone: 1.800.989.6884
Office of Consumer Affairs Hotline
To make an inquiry or complaint about an existing DFPS case.
Phone: 1.800.720.7777
Abuse in Mental Health/Mental Retardation Facilities
To report abuse, neglect, or exploitation in Mental Health/Mental Retardation facilities.
Phone: 1.800.647.7418
Nurse Family Partnership-TTUHSC
Parenting education for first time pregnant mothers (Enrollment by 28 wks or less)
Phone: 806.743.9673
Website: https://txnfp.org
Children’s Behavioral Health Clinic-UMC Children’s Hospital and TTU
UMC Medical Office Plaza 3502 9th Street, Suite 250 Lubbock, TX
Phone: 806.742.3074 or 806.775.9222
Website: umchealthsystem.com
UMC Children’s Hospital Emergency Department
In case of emergency dial 9-1-1
Parenting Cottage
Parenting education from prenatal to kindergarten entry, car seat safety education and car seat assistance.
Phone: 806.795.7552
Website: www.parentingcottage.org
Local Support Resources
| Assistance Programs: | ||
|---|---|---|
| General Assistance | co.lubbock.tx.us | 806.775.1605 |
| Atmos Energy Assistance | atmosenergy.com | 888.286.6700 |
| Catholic Charities | cclubbock.org/assistance | 806.765.8475 |
| Neighborhood House | upbring.org | 806.741.0459 |
| Salvation Army | salvationarmytexas.org/lubbock | 806.765.9434 |
| 211 Texas | 211texas.org/ | 2.1.1 or 1.877.541.7905 |
| Car Seats: | ||
|---|---|---|
| University Medical Center | umchealthsystem.com | 806.761.0660 |
| Parenting Cottage | parentingcottage.org | 806.795.7552 |
| Child Care, Early Head Start & Head Start: | ||
|---|---|---|
| Early Learning Centers | lclubbock.org | 806.765.9981 |
| Lubbock ISD Head Start | lubbockisd.org | 806.219.0340 |
| SPCAA | spcaa.org | 806.894.2207 |
| TTU Early Head Start | depts.ttu.edu/hs/hdfs | 806.795.2737 |
| Workforce Solutions (CCS) | workforcesouthplains.org | 806.744.3572 |
| YWCA of Lubbock | ywcalubbock.org | 806.993.9922 |
| Boys and Girls Club of Lubbock | lubbockbgc.org | 806.792.2880 |
| Guadalupe-Parkway Sommerville Centers | guadalupe-parkway.org | 806.763.3963 |
| Dental: | ||
|---|---|---|
| Community Health Center of Lubbock | chclubbock.org | 806.765.2611 |
| Baby Items: | ||
|---|---|---|
| Grand Expectations | umchealthsystem.com | 806.761.0611 |
| The Nest | 2424 50th St. Suite 302 | 806.743.6667 |
| The Baby Closet | babyclosetlubbock.com | 806.795.6453 |
| Education & GED: | ||
|---|---|---|
| Catholic Charities (PEP) | cclubbock.org/assistance | 806.765.8475 |
| Goodwill Industries | goodwillnwtexas.org | 806.744.8419 |
| Literacy Lubbock | literacylubbock.org | 806.775.3636 |
| Lubbock Dream Center | lubbockdreamcenter.org | 806.793.3336 |
| Workforce Solutions (Youth) | workforcesouthplains.org | 806.765.5038 |
| Employment: | ||
|---|---|---|
| Goodwill Industries | goodwillnwtexas.org | 806.744.8419 |
| Workforce Solutions | workforcesouthplains.org | 806.765.5038 |
| Food Pantries & Food Vouchers: | ||
|---|---|---|
| Catholic Charities | cclubbock.org/assistance | 806.765.8475 |
| Lubbock Dream Center | lubbockdreamcenter.org | 806.793.3336 |
| Lubbock Impact | lubbockimpact.com | 806.799.4320 |
| Neighborhood House | upbring.org | 806.741.0459 |
| Salvation Army | salvationarmytexas.org/lubbock | 806.765.9434 |
| South Plains Food Bank | spfb.org | 806.763.3003 |
| St. John’s UMC | stjohnslubbock.org | 806.762.0123 |
| The Blessing Center | greenlawn.org | 806.795.4377 |
| WIC | spcaa.org/wic | 806.894.6104 |
| Food Stamps & Medicaid/CHIP: | ||
|---|---|---|
| Healthy Texas Women Program | healthytexaswomen.org | 877.541.7905 |
| Texas Health & Human Services | yourtexasbenefits.com | 806.744.7632 |
| Hospitals: | ||
|---|---|---|
| University Medical Center | umchealthsystem.com | 806.775.8200 |
| Housing: | ||
|---|---|---|
| Community Housing Resource Board | 806.763.3877 | |
| Family Promise of Lubbock | familypromiselubbock.org | 806.744.5035 |
| Lubbock Housing Authority | lubbockha.org | 806.762.1191 |
| Salvation Army | salvationarmytexas.org/lubbock/ | 806.765.9434 |
| Medical: | ||
|---|---|---|
| Community Health Center of Lubbock | chclubbock.org | 806.765.2611 |
| Combest Community Health Center | ttuhsc.edu/nursing/combest | 806.743.9355 |
| Lubbock Impact/TTUHSC Free Clinic | lubbockimpact.com | 806.799.4320 |
| Lubbock Children’s Health Clinics | 806.749.3800 | 806.749.3803 |
| Upbring Health for Friends Clinic | upbring.org/health-for-friends-clinic/ | 806.741.0459 |
| Parenting Education & Pregnancy Classes: | ||
|---|---|---|
| Heartline | ||
| Parenting Cottage | parentingcottage.org | 806.795.7552 |
| Bright by Text | Text 274448 | |
| Mental Health: | ||
|---|---|---|
| Family Counseling Services | fcslubbock.org | 806.747.3488 |