Awards and Recognition
Thank you for your trust in UMC. A strong and enduring partnership with Texas Tech Health Sciences Center means UMC is resolute to fulfill our mission, support educational and research pursuits, and improve healthcare across the board.
Awards
- Level 1 Trauma Center – Highest Level
- Level 2 Pediatric Trauma Center
- Verified Regional Burn Center – American Burn Assc.
- Level 4 Maternal-Fetal – Highest Level
- Level 4 Neonatal ICU – Highest Level
- Women’s Choice Award – Best Hospitals for Patient Experience and Cancer Care (2026)
- Ranked in the top 10% in the nation for Outstanding Patient Experience by Healthgrades (2025)
- Nationally ranked top 15%, HX Guardian of Excellence Award by Press Ganey for Patient & Employee Experience (2024)
- The Official Community’s Choice Awards Best of Lubbock for Best Hospital, Best ER, Best Pedi Clinic – 98th & Frankford, and Best Urgent Care – KingsPark
- Magnet Recognized by the American Nurses Credentialing Center
- International Academies of Emergency Dispatch (IAED) – Accredited Center of Excellence (ACE)
- KCBD’s Best of the West (2025)
- IDSA Antimicrobial Stewardship – Center of Excellence
- Newsweek’s World’s Best Hospitals (2025)
- Newsweek’s America’s Best Cancer Hospitals (2023)
- DNV Quality System Certification ISO 9001
- American College of Radiology (ACR) – Breast Imaging Center of Excellence
- American College of Radiology (ACR) – Radiation Oncology Accredited Facility
- American Nurses Credentialing Center – Accredited Practice Transition Program with Distinction
- U.S. News Best Regional Hospitals (2022-2023)
- All In Wellbeing First for Healthcare – Wellbeing First Champion (2025)
Outcomes of Care
- Top 20 for twelve years in a row: The Best Place to Work in Texas Award
- Achieved Women’s Choice Award as 1 of 100 best nationally for patient experience
- Magnet designated hospital — the 42nd facility in Texas and the first in West Texas
- Honored as the Designated Trauma Facility of the Year (2017) by the Texas Dept of State Health Services
- Recognized for Excellence in Patient and Employee Satisfaction by Press Ganey
- Certified VAD facility (ventricular assist device)
- Regional Burn Center Re-Verification
- Clinical Lab: CAP, CLIA & AABB Certifications
- EMS ranked in the top quartile of ambulance services nationally
- The Cancer Center has been formally recognized by the National Pancreatic Foundation, and recognized as the first DNV accredited site
Healthgrades rates UMC as Five-Star (its highest rating) for:
- Patient Safety Excellence
- Bariatric Surgery
- Gallbladder Removal Surgery (5 years in a row)
- Appendectomy
- Treatment of Pneumonia (2 years in a row)
- Repair of Abdominal Aorta (3 years in a row)
- Treatment of Pancreatitis
- Treatment of Sepsis (2 years in a row)
- Treatment of Respiratory Failure (2 years in a row)
- Treatment of Pulmonary Embolism
- Overall Bariatric Surgery
US News and World Report selected UMC as the Best Regional Hospital in Texas for the Panhandle Plains Region. There are just over 600 hospitals in Texas; US News and World Report ranked UMC #14 among all ranked hospitals.
Best Companies to Work for in Texas: Ranked #1 among large employers by the Best Companies Group.
Women’s Choice Award – America’s 100 Best Hospital for Patient Experience: Ranked among the best nationally by women consumers who report to WomenCertified.
Magnet Designation: UMC has joined the ranks of the top 7 percent of hospitals in the nation by earning Magnet Recognition from the American Nurses Credentialing Center. This recognizes us as providing the very best care and nursing excellence and is one of the highest achievements a hospital can attain.
These improvements indicate better quality for our patients, a better workplace for our staff and physicians, and a financially stronger health system. At UMC, Our Passion is You.