Award Type: Spirit of Service

A patient needed to be transferred to a unit with a higher level of care. After consulting with additional medical staff, Dr. Batson went above and beyond to provide the specialized care needed for the patient. He has such a kind and caring demeanor. Thank you, Dr. Batson, for all you do.

Dr. Kendall is one of the best physicians we have in the EC and is a fan favorite to work with. He has been incredibly helpful with seeing patients and working to discharge them home in a timely manner. He is an advocate for both patients and nurses. We’re so glad he is part of our team.

A young mom was admitted for COVID and was anxious to get home to her 5-month-old baby. The patient had the family’s only car and her husband had run out of necessary items without a way to get more. Mary heard of this and quickly went to the store to pick up the needed items as well as special treats for the other children. Mary is an example to us all of selflessness, generosity, and love, even to a stranger.

A patient who was homeless came into the EC and couldn’t be discharged until a safe discharge plan could be arranged. Dr. Strong kindly stepped in and took excellent care of the patient who was in need of extra attention. He exemplifies Service is our Passion!

Dr. Patel personally took a patient to a hospital unit to say goodbye to their sister who had passed away. This was a small act of service that made a huge impact on the patient and their family. Thank you, Dr. Patel, for caring for our patients in such a loving way! 

While walking through the lobby, Rose noticed a man looking frazzled. He was trying to fill out a questionnaire for his evaluation and his English was limited. Being bilingual, Rose took the time to explain all the instructions in Spanish. Even though this took some time out of her busy day, Rose was happy to help!

I couldn’t have asked for a better care provider for my child than Dr. Woodwick. My baby was sent to Neonatal Intensive Care Unit and he explained the situation in a very calm and collected manner. He ensured my son would get the best care. He is a definite positive asset to the NICU team!

It is a pleasure working with Dr. Camacho. He is very patient and helpful with the OR staff, and he is hands-on in all aspects. He makes sure to be clear and concise, which is very helpful.

Three weeks into my pregnancy I began to bleed and was so scared. Dr. Carroll fit me in for an emergency visit during her busy schedule. I lost the baby, but her kindness and compassion will never be forgotten. Thank you, Dr. Carroll!

A patient was spending their birthday in the hospital, and Hannah was determined to make them feel special. Hannah gathered the staff and entered the room with birthday hats while singing to the patient. They also had a huge card with all of their signatures. The patient had a wonderful day and was so grateful!

One night, I was charged with caring for two critical patients in the Emergency Center. I called Dr. Shahbandar about five times during the night, and each time she responded with concern for the patients and grace toward me for calling so much. UMC is lucky to have her as a physician.

Dr. D’Alise was prompt in responding to a nurse call regarding questions about a procedure. When he arrived to assess the patient, Dr. D’Alise took the time to educate the primary nurse and the charge nurse about the procedure and when to alert the provider. This extra time taken to educate nursing staff ensures competent care for the patient. We are glad to work with Dr. D’Alise!