Award Type: Spirit of Service

Hannah works with one of our long-term ostomy patients who happens to be homeless. She often takes ostomy supplies to this gentleman, and one day she found him walking down the middle of Avenue Q and helped him to safety before handing off his supplies. Hannah received a “Manage Up” in recognition of helping decrease this patient’s Emergency Center visits from 29 in a calendar year to 7 the last calendar year!

Dr. Latt is such a pleasure to work with. Working with tenacity and timeliness, he never fails to assess and address any concerns the patient or families may have. His confidence in the staff to provide exceptional care makes working with him even better. He’s a great asset to the UMC Team! 

During difficult times, Dr. Felberg is  always willing to go out of his way for his patients. He never fails to provide the most compassionate care and not only cares for the patient but their families as well. He keeps a positive outlook and is always willing to help in any way he can.

We had a patient with a critical complication of pregnancy that is associated with up to a 30% maternal mortality rate. It was around Christmas time, and she had three children at home that could not visit because of COVID. Jada was so kind and took up a monetary collection from the nursing staff and purchased Christmas gifts for the patient and her children. She raised enough money to purchase clothes and toys for each member of the family. This was such an amazing act of kindness! 

Jennifer has excellent communication skills and never fails to voice her concerns over patient care when needed. She has an open line of communication which makes everyone’s job easier as good communication is essential in healthcare. She’s a joy to work with.

Dr. Anderson is always so helpful when she rounds on patients and does an incredible job of communicating with the families and staff. She is very approachable and is always willing to help wherever she can, her help is greatly appreciated!

Whether the questions are from the patients, their families, or staff members, Dr. Rahman maintains an open line of communication. She answers questions and clarifies details every step of the way. Her patience is extraordinary, and she is always there to help. Dr. Rahman is a great asset to the UMC Team!

Upon our arrival to the Family Birth Center, my wife and I were informed that one of our twins had passed away. After our induced delivery, Kati arranged a baptism so that our twins could be together to welcome God’s blessing as well as ensuring we had an ample amount of time with them both as a few days later, our son passed away. We appreciate Kati and her compassionate and empathetic care during this difficult time.

Dr. Guadarrama is a passionate physician who shows compassion toward his patients and
peers every day. Dealing with COVID has been difficult, but Dr. Guadarrama has stepped up and is always there, without any hesitation. He is a great team member to have!

Dr. Ansari visited with a patient who had some issues with the department’s communication. Dr. Ansari took complete ownership of the miscommunication and spent time visiting with the patient and his family in a compassionate manner. He truly demonstrated Service is our Passion.

Charlotte Harris had a patient who was close to passing, and she didn’t have any family with her. Charlotte sat in her room and sang to her until she passed on. Her empathy and compassion for these patients in such stressful and trying times is admirable.

Dr. Bueso takes time to talk to his patients and their families to explain the prognosis in an
understandable way. He is willing to be called anytime if there are more questions from the
patient or family. He is a patient advocate, and gives amazing care.